Last updated: December 9, 2025
By accessing and using Sytale's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Sytale provides website design, development, hosting, and maintenance services. We offer various subscription plans for ongoing website management and support.
Our services include but are not limited to:
To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
Payment for our services is due according to the billing cycle you select (monthly or annually). All fees are non-refundable except as expressly stated in our refund policy.
We reserve the right to change pricing at any time, with 30 days notice for existing subscribers. Price changes will not affect the current billing period.
Refunds are available for the first 30 days only for subscriptions. This excludes costs that we cannot refund ourselves, including:
After the first 30 days, you can cancel your subscription at any time. Your website will remain active until the end of your current billing period (monthly or yearly term). At the end of the term, your website will be taken down unless you renew your subscription.
Refunds for one-time services (such as initial website development) are available within 7 days of delivery, provided the work has not been customized according to your specifications.
Our services integrate with various third-party providers. By using our services, you also agree to comply with these third parties' terms:
We use Web3Forms for handling contact forms and mailing functionality. Their terms of service can be found at https://web3forms.com/terms.
We integrate with Setmore for booking and appointment management. Their terms of service are available at https://www.setmore.com/#terms-of-use.
We use Stripe for payment processing. Their privacy policy and terms can be found at https://stripe.com/en-ca/privacy.
We also utilize:
You acknowledge that your use of these services is subject to their respective terms and policies.
All content, features, and functionality of our services are owned by Sytale and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of your content and data, but grant us a license to use it for providing our services. We retain ownership of any custom code, designs, or templates created for your website.
Sytale shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
Either party may terminate this agreement at any time. Upon termination:
This agreement shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
If you have any questions about these Terms of Service, please contact us: